FAQs
How do I find my correct bra size?
We recommend checking our detailed size chart, available on each product page. Measure your band size and bust size, then refer to the corresponding chart. If you're between sizes, feel free to contact our customer service for personalized advice.
Do you cater to larger bust sizes?
Yes, we offer a wide range of sizes, including deep cups and styles specifically designed to provide optimal support for larger busts. Browse our "Full Support" collection or filter by size to find your perfect fit.
I have an unusual body shape. Do you offer solutions?
We understand that every woman is unique. Please contact us for personalized advice. We can guide you to the most suitable styles for your body shape and offer custom adjustments if needed.
Are your products made from natural or organic materials?
We prioritize quality materials that are gentle on the skin and environmentally friendly. Some of our collections are made from organic cotton, natural silk, or recycled lace. Check the product descriptions for more information.
How do I care for my delicate lingerie?
We recommend hand-washing your lingerie in cold water with a mild detergent. If using a washing machine, place your lingerie in a lingerie bag and choose a delicate cycle. Avoid the dryer and air-dry instead.
Is the lace on your products irritating to sensitive skin?
We select soft, high-quality laces designed to be gentle on the skin. However, if you have particularly sensitive skin, we recommend choosing cotton or microfiber styles.
What are your shipping times?
We offer free shipping. Delivery times are generally 2 to 4 business days. You can see the precise delivery times during checkout.
Can I return or exchange an item?
Yes, you have 14 days from receiving your order to return or exchange an item. Items must be returned in their original condition, with tags attached. Please see our return policy for more information.
Will my package be shipped in discreet packaging?
Yes, we prioritize customer privacy. Your orders are shipped in plain, unmarked packaging.