Terms of Service

Effective Date: April 24, 2025.

Welcome to Lauraxelle! We’re thrilled to have you here. Before you dive into our collection of beautiful lingerie and more, we want to make sure you understand the terms that govern your use of our website and services. By using Lauraxelle.com, you agree to these Terms of Service. Let’s get started!

Table of Contents

  1. Introduction
  2. Eligibility
  3. Account Creation and Management
  4. Order Processing and Payments
  5. Shipping and Delivery
  6. Customer Service
  7. Returns and Refunds
  8. User Content
  9. Prohibited Activities
  10. Intellectual Property
  11. Limitation of Liability
  12. Dispute Resolution
  13. Governing Law
  14. Modifications to Services and Terms
  15. Promotions and Loyalty Programs
  16. Data Handling
  17. Third-Party Services

1. Introduction

Lauraxelle is a California-based LLC dedicated to offering a delightful online shopping experience featuring women’s lingerie, sleepwear, swimwear, and more.

2. Eligibility

To use our services, you must be at least 18 years old. By creating an account or purchasing from our site, you confirm that you meet this age requirement.

3. Account Creation and Management

Creating an account with us allows you to enjoy a smoother shopping experience. You can track orders, save preferences, and access exclusive benefits. Remember, you’re responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

4. Order Processing and Payments

We’re committed to making your shopping experience safe and secure. We accept major credit cards (Visa, Mastercard, American Express) and PayPal for your convenience. Your payment information is processed securely through our trusted payment partners.

5. Shipping and Delivery

Once your order is placed, we’ll take care of the rest! We’ll ship your products to the address you provide, in accordance with our Shipping Policy. You’ll receive tracking information so you can follow your order’s journey.

6. Customer Service

Have questions or need assistance? Our dedicated customer service team is here to help with any inquiries or issues you may encounter. Don’t hesitate to reach out!

7. Returns and Refunds

We want you to love what you ordered! If something isn’t right, our Returns and Refunds Policy details how to return items and request a refund. You can find it here.

8. User Content

When you submit content such as reviews or comments on our site, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute that content. You also confirm that you own the rights to whatever you share.

9. Prohibited Activities

We want everyone to have a positive experience on Lauraxelle.com. Therefore, it’s strictly prohibited to use our site for any illegal or harmful activities, including fraud, harassment, or distributing inappropriate content.

10. Intellectual Property

All content on Lauraxelle.com, including text, images, logos, and designs, is the exclusive property of Lauraxelle or our licensors and is protected by intellectual property laws. Any unauthorized use of our content is prohibited.

11. Limitation of Liability

To the fullest extent permitted by law, Lauraxelle is not responsible for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability is limited to the amount you paid for your order.

12. Dispute Resolution

If a dispute arises, we’ll first try to resolve it amicably through mediation. If that doesn’t work, the courts in Los Angeles, California, will have exclusive jurisdiction.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

14. Modifications to Services and Terms

We may change or discontinue our services or modify these Terms at any time. We’ll post updates on our site, and by continuing to use our services, you agree to the revised terms.

15. Promotions and Loyalty Programs

We love rewarding our customers! From time to time, we may offer promotions or loyalty programs. Specific terms for these will be clearly outlined on our site.

16. Data Handling

Your privacy matters to us. Our handling of personal data is governed by our Privacy Policy. By using our services, you consent to the processing of your data as outlined in that policy.

17. Third-Party Services

We use third-party services to enhance your experience, including payment processors and analytics tools. Please note that their practices are subject to their own privacy policies, and we encourage you to review them.

Thank you for choosing Lauraxelle! We’re excited to be part of your shopping journey. If you have any questions about these Terms of Service, feel free to reach out to us. Happy shopping!