Shipping Policy

This shipping policy explains how Lauraxelle manages its shipping procedures and how we strive to meet your expectations for every order. Whether you are a new shopper or a loyal customer, we want to ensure a smooth and satisfactory experience from the moment you place your order until it arrives at your doorstep. This policy was created with the help of the WebsitePolicies Shipping Policy Generator.

Table of Contents

  1. Shipping Zones
  2. Order Processing Time
  3. Shipping Options
  4. Shipping Fees
  5. Order Tracking
  6. Shipping Addresses
  7. Additional Information
  8. Delayed Orders
  9. Contact Information

1. Shipping Zones

We are delighted to deliver our products worldwide. Please note that specific conditions or restrictions may apply to certain destinations.

2. Order Processing Time

Once your order is placed and your payment is confirmed, we strive to process your order within 1 to 2 business days. This timeframe includes order verification, item preparation, and secure packaging for shipment. Please note that orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Options

3.1. Free Shipping

We are pleased to offer free shipping on all orders, with no minimum purchase, to all destinations we ship to.

3.2. Shipping Method

We use a fast delivery service to ensure you receive your purchases as quickly as possible:

  • Express Delivery: Estimated delivery time of 1 to 3 business days. Delivery times may vary for other destinations.

In certain situations, we may collaborate with a third-party supplier who might manage our inventory and handle the shipment of your products directly from their warehouse. In such cases, delivery times may vary, and we will inform you as soon as possible.

4. Shipping Fees

We are pleased to announce that shipping fees are free for all orders, regardless of the destination.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your package on our website in the "Track Your Order" section or, if available, on the carrier's website.

6. Shipping Addresses

Please ensure that you provide a complete and accurate shipping address when placing your order. Lauraxelle cannot be held responsible for delivery issues due to an incorrect or incomplete address provided by the customer. Additional charges may apply for reshipment due to an address error.

7. Additional Information

  • Packaging: We take special care in packaging your items to ensure their protection during transit.
  • Weekend and Holiday Delivery: Please note that deliveries may not occur on weekends and public holidays.
  • Carrier Responsibility: Once your order has been handed over to the carrier, the responsibility for delivery lies with them. However, in case of any issues, we will do our best to assist you in your inquiries.

8. Delayed Orders

Unforeseen delays may occur due to various factors such as logistical challenges, adverse weather conditions, high demand, or issues encountered by the carrier. We are committed to managing these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will notify you promptly about the status of your order and the new estimated delivery time. Our goal is to provide clear and accurate information so that you can plan accordingly.

Aware of the inconvenience caused by delays, we remain at your disposal for any questions or concerns. Please do not hesitate to contact our customer service.

9. Contact Information

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us using the information below:

This document was last updated on April 24, 2025.